Privacy Policy
Five Oak Outdoor Co., LLC
Effective Date: September 19, 2026
Five Oak Outdoor Co., LLC (“Five Oak,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided through our website and customer communications.
Information We Collect
When you contact Five Oak or request an estimate, we may collect information including:
Your name
Phone number
Email address
Property or service address
Details about the services you are requesting
Photos or other information you choose to provide
Our website may also collect technical information, such as website activity, device information, and cookies through Squarespace and its associated services.
How We Use Your Information
We use customer information to:
Respond to inquiries and estimate requests
Provide quotes and schedule services
Communicate about appointments and ongoing work
Process payments and maintain business records
Improve our services and customer experience
Third-Party Services
Five Oak uses third-party service providers to operate our business, including Squarespace for website hosting, Jobber for customer management and service requests, and Google services for business communications.
Information may be processed or stored through these providers as necessary to deliver our services.
Sharing of Information
Five Oak does not sell customer personal information.
We may share information with service providers when necessary to operate our business, fulfill customer requests, or comply with applicable legal obligations.
Cookies and Website Analytics
Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality and understand visitor activity.
Visitors can manage cookies through their browser settings and any privacy controls provided on our website.
Information Security
We take reasonable steps to protect customer information and use established third-party business platforms to help manage our operations. However, no method of electronic transmission or storage is completely secure.
Your Privacy Questions
You may contact us to ask questions about the personal information we maintain or request that we correct or delete information, subject to applicable legal and business recordkeeping requirements.
Contact Information
Five Oak Outdoor Co., LLC
Reynoldsburg, Ohio
Email: info@fiveoakoutdoor.com
Phone: 614-501-7441
Website: fiveoakoutdoor.com
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.